About the role
We’re looking for a Customer Success Software Engineer to join our team and ensure a seamless experience for new customers as they go live with the client's platform. You’ll sit at the intersection of customer success, engineering, and product—building tools, integrations, and processes that accelerate time to value for producers adopting our platform.
This role is ideal for an engineer who is not only technically strong but also client-oriented, with excellent communication skills and a genuine interest in solving real-world problems for customers and shipping fast, high-impact work. You’ll collaborate with Success Managers, Sales Engineers, and the Product team to ensure each customer is onboarded efficiently and can scale with confidence.
About the project
Our customer is an innovation-driven organization that provides an end-to-end, cloud-first software platform for the ready-mix concrete industry. Their solution streamlines and optimizes critical operations - from quoting, batching, and dispatch to delivery and invoicing - enabling real-time management of production and business processes. Leveraging Google Cloud and AI-driven insights, they are transforming complex logistical and data challenges into scalable, production-grade tools that improve operational efficiency, reduce waste, and enhance satisfaction across plant operators, dispatchers, and sales teams.
Who are we looking for?
Skills & Experience
- 3–5 years of experience as a software engineer, solutions engineer, or technical implementation specialist
- Strong SQL skills — working with complex queries and transforming messy datasets is a key part of the job
- Strong coding skills - Golang
- Familiarity with REST/SOAP APIs and data pipelines
- Experience with Terraform, Postman, or basic DevOps tasks
- Experience working with third-party integrations or ETL systems
- Excellent communication skills and ability to interface with non-technical users
- High ownership mindset—you thrive in startup environments and love solving unstructured problems
Nice to have
- Experience in construction tech, logistics, or ERP/inventory management software
- Knowledge of systems like Command Alkon, Sysdyne, or GivenHansco
- Ability to collaborate cross-functionally and balance speed with quality
Responsibilities
- Build custom scripts, integrations, and configuration pipelines to support new customer onboarding
- Work directly with customer data sets: clean, transform, and load historical data (quotes, orders, pricing) into the Slabstack platform
- Develop tooling and internal dashboards to accelerate onboarding timelines and reduce manual work
- Debug and resolve onboarding-related issues across integrations (Command Alkon, Sysdyne, GivenHansco, etc.)
- Contribute to documentation and onboarding best practices
- Partner with Customer Success to ensure a smooth handoff from sales → onboarding, → expansion
- Participate in customer calls and Slack channels to understand workflows and drive value
What we offer
Work:
- Flexible working hours;
- Collaborative, friendly team environment;
- Remote/Hybrid work;
Life:
- Company social events;
- Annual corporate parties;
Health:
- Comprehensive medical insurance;
Education:
- Allowances for professional education;
- English language courses with native speakers;
- Internal knowledge-sharing sessions.
What we offer
About Proxet
Proxet is a professional software development firm trusted by clients from around the world. With our expertise in AI and machine learning, we help businesses reimagine their possibilities and transform ideas into tangible digital solutions. By providing core services with an emphasis on data practices, we shape the future, one step at a time.
If you’d like to join our Proxet Nation and work closely with high-level professionals and our engineers, fill in the form!
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