Skills & Experience:

• 3+ years of experience as an HRBP, People Partnership roles, or HR Generalist in international companies within the IT industry (high priority for outstaffing by software services companies).
• Strong knowledge of Colombian labor law. Familiarity with labor legislation in Argentina and Brazil is a plus.
• Experience managing the end-to-end employee lifecycle, including onboarding, adaptation, learning & development, retention, recognition, termination, and offboarding.
• Proven experience in people management across Colombia, Brazil, and Argentina. 
• A true hands-on approach, with the ability to monitor and maintain high levels of employee motivation and engagement through regular 1:1 sessions or surveys.
• Demonstrated experience advising Delivery Managers, Project Managers, and Delivery Directors on best HR practices and local compliance.
• Practical experience developing HR metrics to track engagement, performance, pulse, and attrition risks.
• Must have experience working with multicultural teams; prior collaboration with stakeholders from Eastern Europe and the United States.
• Proven ability to build HR processes from scratch or identify gaps and take ownership of developing new, effective solutions.
• Fluency in English for daily communication.

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Education

• Bachelor’s degree in psychology, business administration, or a related field.

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Responsibilities:

• Collaborate with Delivery leaders (DD, DM and PM) to align HR strategies with organizational goals.
• Provide insights on workforce planning, talent management, and organizational development.
• Support business initiatives through HR-driven solutions that enhance productivity and engagement.
• Serve as the primary advisor on talents relations, ensuring fair and consistent treatment.
• Provide guidance on HR policies, processes,local labor law, and company regulations.
• Support managers in setting objectives, develop PDP, evaluating performance, and conducting appraisals.
• Advise on performance improvement plans and recognition programs.
• Drive initiatives to enhance talents engagement and motivation.
• Identify high-potential performers and succession planning needs.
• Partner with learning and development specialists to create training programs aligned with business needs.
• Facilitate coaching and mentoring initiatives for managers and talents.
• Support business transformation, restructuring, or culture change initiatives.
• Advise leaders on communication strategies and talent engagement during change.
• Facilitate effective communication between HR and other departments;
• Assist with the onboarding process, conduct regular 1-1 meetings and manage onboarding