Skills & Experience

• Bachelor's degree.
• 5+ years of experience in technical project management in a dynamic and highly technical environment.
• Proven track record managing complex cross-functional projects in a B2B SaaS environment.
• Experience managing integration projects involving multiple systems and APIs.
• At least 2 years experience in an Agile environment with hands-on application of sprint planning and velocity tracking.
• Ability to thrive and succeed in a dynamic environment not slowed down by ambiguity or competing priorities.
• Excellent communication skills with the ability to distill complex technical concepts into digestible pieces for non-technical stakeholders.
• Hands-on experience with Jira and Confluence; experience with Shortcut a plus.
• Proficiency with Google Workspace, Slack, and standard productivity tools with experience presenting to stakeholders and senior leadership.
• Ability to manage multiple priorities, dependencies, risks, and issues in a fast-paced environment.
• Proven ability to align technology programs with business strategy and customer commitments.
• Data-driven approach to program management; building workflows, estimation models, collecting and analyzing data, and driving stakeholder buy-in.
• Excellent experience influencing without direct authority across engineering, product, and customer-facing teams. Certifications such as PMP, CSM, or equivalent are desirable but not required.
• Construction tech, logistics, or heavy building materials industry experience is preferred but not required.

Responsibilities

• Lead and manage projects, from initiation to closure, using agile or hybrid methodologies.
• Collaborate with product managers, engineering leads, customer success, and sales to define project scope, objectives, deliverables, dependencies, risks, and success criteria.
• Own sprint ceremonies including standups to maintain delivery velocity and surface blockers early.
• Develop and maintain detailed project plans, schedules, capacity models, status reports, and dashboards using Jira/Atlassian tools and best practices.
• Monitor and manage project performance, scope, quality, schedule, resources, communication, risk, and issue management across distributed engineering teams.
• Facilitate sprint planning, weekly check-ins, retrospectives, and cross-functional meetings with clear agendas, documentation, and action items.
• Ensure timely and effective delivery of project deliverables and alignment with customer commitments and organizational goals.
• Manage project changes, conflicts, escalations, and negotiations in a proactive and constructive manner.
• Provide regular and transparent project updates and recommendations to senior management and key stakeholders.
• Coordinate technical dependencies across multiple product lines including API integrations, data sync, and multi-tenant architecture work.
• Track and resolve blockers including code review bottlenecks, ensuring engineering velocity and sprint completion targets are met.
• Manage third-party integration relationships and deliverables with dispatch system partners and technology vendors.
• Contribute to continuous improvement of project management processes, methodologies, standards, and best practices within the organization.
• Deliver appropriate and effective executive-level communication on roadmap progress, risks, and trade- offs.
• Participate in establishing practices, templates, policies, tools, and workflows to expand and mature project management capabilities as the company scales.
• Support customer support coordination, ensuring implementation timelines align with engineering capacity and integration readiness.